March 18th, 2024 by William Wentowski
In the current dynamic commercial landscape, delivering outstanding customer service is paramount. Businesses are always in pursuit of new methods to engage with customers, address problems quickly, and increase overall satisfaction.
One technology...
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Tags: IT support, productivity, VoIP
Posted in: Solutions
March 1st, 2024 by William Wentowski
The efficiency and security of your network infrastructure are paramount to the success of your business. As technology evolves and cyber threats become increasingly sophisticated, keeping your network up-to-date and well-maintained is essential....
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Tags: communication, connectivity, educational
Posted in: Solutions, Network Monitoring
February 19th, 2024 by William Wentowski
The business world is fast-paced and interconnected, and efficiency is key to staying competitive. As technology advances, embracing cloud solutions has become imperative for companies looking to streamline operations and enhance productivity.
...
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Tags: cloud, managed solutions, VoIP
Posted in: Solutions
January 16th, 2024 by William Wentowski
Imagine making phone calls using the power of the internet instead of the traditional telephone lines. VoIP is like the rockstar of communication technology, giving your good old telephone a digital makeover. Forget about those copper wires –...
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Tags: business phones, productivity, VoIP
Posted in: Solutions
December 21st, 2023 by William Wentowski
Hiring full-time IT staff can be costly and time-consuming, and finding qualified candidates can be difficult. On the other hand, relying on freelancers or contractors can be risky, and you may not get the quality or consistency you need.
...
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Tags: cost efficiencies, IT support, productivity
Posted in: Solutions
December 18th, 2023 by William Wentowski
Cloud computing is a significant shift in how businesses view IT resources. It allows for the use of a hosted service that provides an online facility for data storage, databases, and networks. Cloud computing enables remote devices and physical...
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Tags: cloud, communication, connectivity
Posted in: Solutions
December 7th, 2023 by William Wentowski
In the fast-paced world of customer service, businesses are constantly seeking innovative solutions to enhance their contact center operations. Zultys, a leader in communication and collaboration solutions, offers a state-of-the-art Contact Center...
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Tags: communication, help desk, Zultys
Posted in: Solutions
December 4th, 2023 by William Wentowski
The digital revolution is taking the world by storm. Everyone depends on computerized systems for managing daily activities, from small to large organizations, corporations, and governments. This makes cybersecurity a much-needed safeguard option...
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Tags: cloud, cyber security, phishing, ransomware
Posted in: Cyber Security, Managed IT, Solutions
October 19th, 2023 by William Wentowski
During the pandemic, many employees made the shift to remote working. The new reality included a tough schedule comprising making business calls around the clock. At this time, VoIP (Voice over Internet Protocol) phone services allowed enterprises...
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Tags: communication, Managed IT, VoIP
Posted in: Solutions
September 18th, 2023 by William Wentowski
In today's fast-paced and highly competitive business environment, efficient and reliable information technology (IT) infrastructure is crucial for the success of any organization. However, many businesses struggle with the challenges of managing...
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Tags: communication, IT support, Managed IT
Posted in: Solutions
September 16th, 2023 by William Wentowski
Data is the lifeblood of businesses, fueling critical operations, decision-making processes, and customer interactions. Whether it's financial records, customer information, intellectual property, or operational data, businesses rely heavily on...
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Tags: backup and disaster recovery, data management, productivity
Posted in: Solutions
September 5th, 2023 by William Wentowski
We've always been told business is about numbers, right? Profits, losses, and growth percentages, but what if we told you it's as much about feelings, trust, and genuine care? Enter Essential Care. It's more than just a term; it's a culture, a mindset,...
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Tags: BEST, customer service, educational
Posted in: Solutions
August 1st, 2023 by William Wentowski
Communication plays a pivotal role in our personal and professional lives, and the advent of advanced technologies has revolutionized how we connect with others, especially in telephony. Traditional phone systems, once the dominant communication...
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Tags: business phones, Managed IT, VoIP
Posted in: Solutions
May 23rd, 2023 by Roger Wentowski
Businesses today need to modernize their infrastructure if they want to keep up with the competition in an ever-evolving market. Modernizing your business infrastructure can involve updating hardware and software, streamlining processes, automating...
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Tags: cloud, customer service, cyber security, infrastructure, scalability
Posted in: Managed IT, Solutions
April 11th, 2023 by William Wentowski
Custom managed IT solutions are tailored to meet the unique needs of a business or organization. They offer
customized services, such as custom system design and implementation, data migration, network security, disaster
recovery planning,...
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Tags: backup and disaster recovery, cyber security, IT support, monitoring, scalability, support
Posted in: Managed IT, Solutions
April 3rd, 2023 by Roger Wentowski
Voice over Internet Protocol (VoIP) is a technology that allows users to make phone calls over the internet instead of through traditional telephone lines. It works by sending voice data in digital form over the internet, allowing users to communicate...
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Tags: business phones, collaboration tools, communication, cost efficiencies, mobility, productivity, VoIP
Posted in: Solutions
March 22nd, 2023 by Brian Wakefield
Microsoft cloud solutions are a set of technology-driven services that can help organizations store and access data, applications, and resources in the cloud. These solutions provide a secure environment for collaboration, communication, and storage...
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Tags: cloud, collaboration tools, cyber security, Microsoft, mobility, productivity, scalability
Posted in: Solutions